Last Updated: August 29, 2026
Welcome to Dr BRC Store.
This Shipping & Delivery Policy explains how we process, dispatch, and deliver orders placed through drbrcstore.com.
We aim to provide a simple and reliable delivery experience for customers across India.
1. Delivery Location
We currently deliver books across India.
Orders can be shipped to serviceable residential, commercial, and other valid delivery addresses within India.
Delivery availability may depend on the serviceability of the provided PIN code.
2. Shipping Charges
A flat shipping charge of ₹100 per order will be applicable.
The applicable shipping charge will be displayed during the checkout process before the customer completes the order.
3. Order Processing and Dispatch
We aim to process and dispatch orders within 24 hours of receiving a successfully placed order.
Orders may be dispatched through our available shipping partners depending on the delivery location and operational requirements.
Our current delivery partners include:
- Delhivery
- India Post
Dispatch timelines may occasionally be affected by weekends, public holidays, unforeseen circumstances, or other operational issues.
4. Estimated Delivery Time
Once an order has been dispatched, the estimated delivery time is generally 5–7 days.
The actual delivery time may vary depending on:
- Delivery location
- PIN code
- Courier service
- Weather conditions
- Public holidays
- Transportation conditions
- Unforeseen circumstances
The delivery timeline is an estimate and does not constitute a guaranteed delivery date.
5. Order Tracking
Once your order has been dispatched, we will provide a tracking link within 48 hours.
Customers can use the tracking information to check the current status of their shipment.
Tracking information may take some time to become active after the shipment has been handed over to the delivery partner.
6. Accurate Delivery Information
Customers are responsible for providing accurate and complete delivery information at the time of placing an order.
Please ensure that the following information is correct:
- Full Name
- Complete Delivery Address
- City
- State
- PIN Code
- Mobile Number
Providing incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.
7. Delivery Attempts
Our delivery partners may make delivery attempts at the address provided during checkout.
Customers should ensure that someone is available to receive the shipment where necessary.
If a delivery attempt is unsuccessful, the courier or India Post may make further attempts or provide instructions regarding the next delivery step.
8. Incorrect Address or Contact Information
If an order cannot be delivered because of an incorrect or incomplete address or contact information provided by the customer, we will make reasonable efforts to assist with the delivery.
No additional re-shipping charge will be taken from the customer for such an unsuccessful delivery.
However, delivery timelines may be extended depending on the circumstances and the shipping partner’s process.
9. Delayed Deliveries
Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control.
These may include:
- Severe weather
- Natural events
- Public holidays
- Transportation disruptions
- Courier operational issues
- Government restrictions
- Unexpected logistical circumstances
In such cases, we will make reasonable efforts to assist the customer and provide available shipment information.
10. Damaged Package or Book
Customers are advised to check the package and book when the order is delivered.
If you receive a damaged book, please contact us within 7 days of delivery.
Please provide:
- Order number
- Customer name
- Mobile number
- Photographs of the damaged book
- Photographs of the package, where applicable
- A brief description of the issue
For more information about returns, replacements, and refunds, please refer to our Refund and Returns Policy.
11. Delivery Confirmation
An order will generally be considered delivered when the applicable delivery partner’s tracking system records the shipment as delivered.
If you believe your order has been incorrectly marked as delivered but you have not received it, please contact us as soon as possible with your order number and tracking details.
We will make reasonable efforts to assist you in coordinating with the relevant delivery partner.
12. Shipping Partners
We currently use:
Delhivery
and
India Post
The shipping partner may vary depending on the delivery location, serviceability, availability, and operational requirements.
13. Contact Us
If you have any questions regarding shipping, delivery, or tracking of your order, please contact us.
Dr BRC Store
Contact Person: Sumit Azad
WhatsApp: +91 75790 51092
Address:
Anand Vihar Colony,
Chandausi, Sambhal,
Uttar Pradesh, India
14. Changes to This Shipping & Delivery Policy
We may update this Shipping & Delivery Policy from time to time to reflect changes in our delivery process, shipping partners, services, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
Dr BRC Store
Books by Dr. Biswaroop Roy Chowdhury
Delivery: Across India
Shipping Charge: Flat ₹100 per order
Dispatch: Within 24 hours
Estimated Delivery: 5–7 days
Tracking: Tracking link provided within 48 hours
Shipping Partners: Delhivery & India Post
Contact Person: Sumit Azad
WhatsApp: +91 75790 51092